6th September 2015

Dear all,

I had written a very different newsletter that was supposed to be sent out this weekend, but unfortunately this is the one I'm having to write instead.

As many of you will have already heard, on Saturday morning a fire started in an out-building of the Chip Shop next door and this spread over to Heritage. Although from the High Street the shop looks fine (if a bit wet) at the back it is a different story. The original seating area in the Coffee Shop no longer has a roof! The fire has also caused damage to other bits of roof and we haven't been able to investigate the toilets yet! We will be meeting with insurers, suppliers etc over the next few days to explore the way forward and to determine the full extent of the damage.

We will therefore be closed until further notice. Our hope is that we will be able to get the Gift Shop operating in some form sooner rather than later, the Coffee Shop will take longer as planning permission will be required for the repairs and there is significant debris to clear.

As you can imagine this has been a shock for us and the staff; we have had so many kind messages and are very grateful for them all and for your support over the past 18 months as we made the improvements to Heritage. We are also hugely grateful to all of the fire crews (9 engines and 2 support vehicles) as they prevented the damage being so much worse.

We look forward to serving you again and will keep you updated.

Tabi and the Marsh Family

Papilio (Heritage) 2017 t/a Heritage in Thornbury